Contacts

melbet-app-download.in is an independent guide to the Melbet mobile app for readers in Bangladesh. One inbox handles everything:

[email protected]

We read everything and reply to most messages within two working days. We are a small editorial team, not a call centre, so there is no phone line and no live chat here.

Write to us about

  • Something we got wrong. A limit that has changed, a bonus condition that no longer matches, a step that does not work on your phone. Corrections are welcome and we act on them — a screenshot helps.
  • Something missing. A question the site does not answer that you think it should.
  • Copyright and content. If you own material you believe is used here without permission, write with the details and we will remove or credit it.
  • Business enquiries. Partnerships, advertising and media requests.

What we cannot do

This is the important part, because it saves you days. We have no access to your betting account and no channel to the operator’s staff. Anything on this list has to go to Melbet directly:

  • Deposits that did not arrive, or withdrawals that have not been paid
  • Account verification, document checks and blocked accounts
  • Bonuses that were not credited, or wagering that did not clear
  • Settled bets you disagree with
  • Lost passwords, closing an account or self-exclusion

Writing to us about any of those only adds a delay before you contact the people who can actually resolve it.

Melbet support

The operator is Pelican Entertainment B.V., holding Curaçao licence OGL/2024/561/0554.

  • Live chat in the app — under Menu. Fastest route, and the only one where staff can see your account while you talk.
  • Phone+44 20 3807 7601. A UK number, so international call charges apply from Bangladesh.

Have your account ID ready, plus the transaction ID from your wallet if the question involves money. Support cannot trace a payment without it.

A note on scams

Nobody from this site will ever contact you first, ask for your password, ask you to send money to a personal wallet, or offer to unlock a bonus for a fee. Neither will the operator. Wallet numbers shown in the cashier are generated for your specific request and change every time — one sent to you in a chat, a comment or a screenshot belongs to somebody else.

Before you write

Most questions we receive are already answered in the FAQ on the main guide — deposit rejections, the same-method withdrawal rule, promo codes and app installation are all covered there.

18+ only. If gambling has stopped being entertainment, our responsible gambling page lists free and confidential help.